黑洞社区

The jitters that hit the housebuilders in the wake of the Brexit vote just over a year ago 鈥� when share prices fell by anything up to 35% 鈥� seem a long time ago. While the London market remains somewhat depressed, much of the rest of the country has carried on regardless, despite the likelihood, increasing by the day, of the UK crashing out of the EU without a deal. 

Hence, 黑洞社区鈥檚 annual salary survey of director-level jobs in the housing industry finds last year鈥檚 fear 鈥� that a Brexit-related slowdown might call a halt to quickly rising housebuilding salaries 鈥� to have been unfounded. In fact, the survey shows pay is growing at twice the rate it was last year. Nick Worrall, human resources director at listed housebuilder Countryside, says: 鈥淣ervousness about a downturn being around the corner is not a sentiment we鈥檙e picking up at all from candidates.鈥�

So, with housebuilder output still rising and shortages of staff with key skills as bad as ever, how are the still-expanding major builders coping? And what are they doing to attract picky, tech-savvy millennials into their businesses amid stiff competition?

How much are roles paid? (Source: PSD Group)

Regional average	Scotland	Yorkshire and North-east	North-west	Midlands (including East Anglia)	London	South-east (Home Counties)	South-west	Wales	Average bonus (% of salary)	2017 salary average	2016 salary average	% rise
Managing director	拢165,000	拢154,000	拢162,000	拢168,000	拢207,000	拢186,000	拢158,000	拢153,000	92%	拢170,000	拢160,580	6
Finance director	拢89,000	拢90,000	拢90,000	拢92,000	拢130,000	拢98,000	拢85,000	拢87,000	80%	拢95,000	拢94,750	0
Development director	拢96,000	拢90,000	拢94,000	拢99,000	拢162,000	拢114,000	拢98,000	拢88,000	73%	拢105,000	拢99,875	5
Land and planning director	拢91,000	拢98,000	拢95,000	拢98,000	拢132,000	拢117,000	拢98,000	拢86,000	82%	拢102,000	拢96,375	6
Technical director	拢89,000	拢92,000	拢93,000	拢97,000	拢122,000	拢116,000	拢91,000	拢87,000	71%	拢98,000	拢93,625	5
Design director	拢82,000	拢78,000	拢84,000	拢81,000	拢102,000	拢97,000	拢86,000	拢82,000	65%	拢87,000	拢84,125	3
Commercial director	拢88,000	拢87,000	拢93,000	拢94,000	拢120,000	拢108,000	拢95,000	拢85,000	70%	拢96,000	拢93,625	3
Construction/build director	拢92,000	拢90,000	拢96,000	拢101,000	拢125,000	拢115,000	拢99,000	拢87,000	85%	拢100,000	拢95,500	5
Project director	拢88,000	拢94,000	拢105,000	拢108,000	拢145,000	拢118,000	拢103,000	拢83,000	78%	拢105,000	拢96,000	9
Sales and marketing director	拢90,000	拢95,000	拢96,000	拢96,000	拢125,000	拢113,000	拢98,000	拢86,000	86%	拢111,000	拢95,125	17

Skills shortages

The discussion around skills since the Brexit vote has been focused, understandably, on site-based workers 鈥� given the forecast of 20-25% decline in available labour within 10 years. But the situation regarding skilled professional staff is every bit as challenging. 黑洞社区鈥檚 annual salary survey, undertaken by recruitment firm PSD Group, found 84% of housebuilders saying skills shortages were having a negative impact on their business, up from 81% last year. So it is little surprise that director-level salaries rose significantly faster than inflation, at around 6%. This compares with a rise of just 3% in 2016. 

This finding fits with the experience of Countryside鈥檚 Worrall, who says that anything between 5% and 9% is standard. 鈥淚t鈥檚 not the level of increase that our existing employees are seeing, but when you have to bring people in from outside it is absolutely that kind of number.鈥� 

Countryside employs 1,200 people, and the business brought in 400 new people last year as it grew by about 200 extra heads 鈥� with similar growth expected in the year ahead. 鈥淚t is a genuine challenge for us to deliver those kinds of numbers,鈥� Worrall says, 鈥渁nd we鈥檙e working extremely hard to recruit. Both we and our competitors are fishing in a pond for talent that hasn鈥檛 grown substantially.鈥�

The biggest jump this year has been in the North-West, North-East and in Yorkshire. Salaries for managing directors within these three regions are now far higher than four or five years ago

Elliot Course, PSD

The stress on salary levels is indicated by the fact that bigger salaries and bigger bonuses were this year by far the most common reason cited by employees for leaving an organisation. Four out of five employers said workers left for bigger salaries, up from 53% last year, while half said they walked away for bigger bonuses 鈥� up from just 22%. Duncan Bullimore, director of the building division at recruitment firm Hays, says: 鈥淚t鈥檚 a bit of a merry-go-round at the volume builders. Demand for new people is high and supply is tight.鈥�

The particular pinch points identified by PSD鈥檚 survey are for regional managing director level, as well as commercial staff and site management or construction/building directors. In 2016, the average salary for a managing director in London broke the 拢200,000 barrier for the first time, and in 2017 it advanced further, to 拢207,000. Overall, salaries for managing directors grew by 6%, for commercial directors by 3% and for construction/building directors by 5%. This year, nearly two-thirds of businesses said they foresaw skills gaps in commercial or quantity surveying arising in their organisations within the next three years, up from 28% last year. A similar rise, from 34% to 62%, is predicted for construction and building director roles. 

Karen Jones, group human resources director at housebuilder Redrow, estimates that salaries overall have gone up by 3.5-4% over the past year, but with much larger increases for quantity surveyors, who fill the commercial roles. 鈥淲e鈥檙e still short of QSs generally, and they鈥檙e now very well paid,鈥� she says. 鈥淭his shortage in the surveying function means we have a real shortage with commercial directors. Those jobs take longer to fill and are harder to fill.鈥� Countryside鈥檚 Worrall agrees: 鈥淭he challenge remains on the commercial side 鈥� QSs, senior buyer, estimators, closely followed by senior site staff.鈥�

London cooling

Geographically, the cooling London market has started to have an impact. While London still has the biggest employee packages by quite some distance, other parts of the UK are now growing more quickly, mirroring the much more rapid house price growth seen outside the capital over the past 18 months. Hays鈥� Bullimore says: 鈥淩egionally, it鈥檚 much more balanced than it鈥檚 been for a long time. Other areas are starting to catch up.鈥� So, while salaries increased by 5% in London over the past year, they rose fastest 鈥� by 8% 鈥� in Yorkshire and the North-east, and by 7% in the North-west. 

Elliot Course, associate director at PSD, which undertook the survey, says: 鈥淭he biggest jump this year has been in the North-west, North-east and Yorkshire. Salaries for managing directors within these regions are now far higher than four or five years ago.鈥�

It鈥檚 a bit of a merry-go-round at the volume builders. Demand for new people is high and supply is tight

Duncan Bullimore, Hays

Much of this growth appears to have been driven by national and regional firms opening new regional offices to take advantage of the strengthening market. Redrow鈥檚 Jones, whose business recruited 500 staff last year, says: 鈥淚f you have someone opening a new division then you get a little spike in that area, which is what we were seeing three to six months ago. The likes of us and Barratt then get targeted by headhunters and our staff are offered more money, which means you have to pay your existing staff more.鈥�

Golden handcuffs

Seeing off the threat of poaching by rivals is a key task for the volume housebuilders, with staff often tempted by the greater autonomy offered by smaller rivals. PSD鈥檚 Course says: 鈥淐lients have found it increasingly difficult to recruit senior leaders, such as managing directors, that fit their specific requirements. When they manage it they make sure they hold on to them and so provide remuneration packages with strong incentives to stay put.鈥� 

Redrow鈥檚 Jones says this need to retain valued staff has, in part, driven the rapid growth in bonuses evidenced in the survey. The data shows the average director鈥檚 bonus now adds a whopping 78% to basic salary 鈥� up from 64% last year. At the top of the pile, managing directors command bonuses worth, on average, 92% of their salary, meaning London managing directors can easily take home upwards of 拢400,000. 

Where do you feel there will be a gap in experience and skills within your current organisation over the next three years?

	2016	2017
Technical	40%	44%
Commercial	28%	63%
Land and planning	19%	12%
Sales and marketing	19%	18%
Specialist (such as environmental)	6%	0%
黑洞社区/construction	34%	62%
Managing directors	6%	6%
Finance	8%	18%
No gap	3%	5%

Which of the following reasons for leaving your company have been cited within the last 12 months?

	2016	2017
Basic salary	53%	78%
Car allowance	6%	14%
Bonuses	22%	50%
Long-term incentive plans	13%	14%
Holiday allowance	9%	11%
Flexitime	12%	7%
Share options	6%	8%
Home working	9%	14%
Promotion	47%	50%
Location	41%	42%

鈥淎 big attraction of the sector is the bonus,鈥� says Jones. 鈥淒irectors and managing directors set a lot of store by it.鈥� But by bonuses not being paid until after they are accrued, and with payment dependent on staff staying with the business, they act as 鈥済olden handcuffs鈥� to stop people jumping ship. Jones says: 鈥淚f you walk away, you鈥檙e walking away from a lot of accrued bonus. It鈥檚 a big retention tool.鈥�

As well as improving the financial rewards, housebuilders are also having to look at how to reshape their business practices to make them more attractive to new recruits. This applies particularly to the millennials, who are increasingly reaching senior positions but may have different expectations from employers. 

Countryside鈥檚 Worrall says that beyond salary, factors such as proximity to home and work-life balance are rapidly rising up the priority list of the people Countryside is looking to recruit. 鈥淎ll the things that people say are important to millennials are becoming more important to our candidates 鈥� locations, work-life balance, and options around flexible working. 鈥淭his is a challenge not just because housebuilding is quite a conservative sector, but also because the reality is we do have standard hours for sites to be open and we need to be able to support that.鈥�

Hays鈥� Bullimore agrees with this assessment, saying that its own research shows money is less important to employees the younger they are. 鈥淭he younger generation are willing to exchange money for other things like training and professional development, health and wellbeing and flexibility.鈥�

He says: 鈥淲hile there鈥檚 no getting away from the fact these businesses have some immovable demands, candidates want to see there鈥檚 a degree of flexibility from an employer. Any employer that just says a flat 鈥榥o鈥� to flexibility will not be attractive.鈥�

Meanwhile, both Jones and Worrall say their businesses are investing more in training up employees internally, a claim that is backed up again by Hays鈥� own research. Bullimore says housebuilders are spending more money on training and development than in previous years, as a tool to attract new staff and retain existing ones. 

Worrall says that so far his firm has managed to retain the right quality of staff, despite the huge competition for talent. But whether the industry as a whole manages to keep doing so in the year ahead remains to be seen.