Nick Cuffe

  • Features

    Get it right: Plumbing and electrical

    2003-05-30T00:00:00

    The Annual Customer First Survey carried out on behalf of Zurich Insurance ºÚ¶´ÉçÇø Guarantee is in its fourth year. The survey provides information on customers' satisfaction with their new homes. This year's survey shows a growing frustration with plumbing and electrical installations. Problems can usually be attributed to errors in ...

  • Features

    Get it right: Roofing

    2003-05-02T00:00:00

    Recent years have brought increased rainfall and wind speeds, and images of floods and storms have become commonplace.

  • Features

    Get it right - doors and windows

    2003-03-28T00:00:00

    It seems problems with windows in new homes are all too common. Zurich ºÚ¶´ÉçÇø Guarantees’ annual Customer First Survey of new homebuyers showed that 43.6% of respondents had problems with the windows in their new homes in 2002. Water penetration through the building envelope comes high on the list of ...

  • Features

    Get it right: Factory-produced systems

    2003-03-28T00:00:00

    The Egan report highlighted the need for off-site manufacture to increase the quality of the end product and to reduce programme times.