Extended contract means Rok now handles half of Tesco鈥檚 claims work
黑洞社区 services contractor Rok has won a contract with Tesco and insurer Aegas Insurance to provide building repairs for Tesco鈥檚 home insurance customers.
As well as repairs, Rok will also provide claims management and certify whether claims are valid.
The news expands an existing relationship under which Rok has been working with Tesco and Aegas since 2007. It will now handle half of all of Tesco鈥檚 claims work.
Rok did not give a value on the contract.
Garvis Snook, chief executive at Rok, said: 鈥淲e are delighted to be expanding the relationship by handling 50% of all Tesco Underwriting鈥檚 building repair claims. Rok鈥檚 appointment to this contract reflects the quality of work from our directly employed technicians and our investment in an ever improving service for policyholders.鈥�
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